Since I got my new Pre - for the past 2 weeks- I have not had any issues. Sprint Corp & the Sprint store would not admit knowing anything about the battery issue. I even spoke with their tech at the store. When I went to the store (West Hollywood, CA), which is touted as being a "flagship" store the Palm rep was also there. He knew about the battery issue, the McGyver quick fix about wedging a piece of paper between the battery and the case. I asked if Palm knew why didn't they communicate to Sprint. He said they were working on it. That was 2 weeks ago. Now I understand Sprint is aware of the issue. Obtaining a new phone is the only permanent fix. But it is hit or miss if you get a good Pre. |