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Old 07-08-2009, 07:46 AM   #20 (permalink)
vbigelow
 
Join Date: Jul 2009
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Default Sprint Store's Ignorance of Problem

I finally found a Sprint store in Brighton, Michigan (Grand River in the Kroger/Vg's Mall) that provides good and friendly service. However, even they claim to know nothing about the auto-shut off problem. When I went in with my second malfunctioning Pre, the rep said I was the first person he'd ever heard of having this problem. I showed him this forum and he claimed that he could not acknowledge the posts here because this was not an official Sprint site. LOL. Uh...Okaaaaaayyyyyyy. He did order me a third new Pre. If this one is defective, I think I'm just going to get a different phone. I'm not seeing what's so great about this phone. So far, it's been a real disappointment.
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