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Battery burned out since 1.3.1

This is a discussion on Battery burned out since 1.3.1 within the Palm Pre forums, part of the Palm webOS Phones category; Found this solution @ precentral - http://forums.precentral.net/palm-pr...r-1-3-1-a.html says to change PRL to 60657 and drain battery to 0% and recharge ...

  1. #21

    Join Date
    Jun 2009
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    Found this solution @ precentral - http://forums.precentral.net/palm-pr...r-1-3-1-a.html

    says to change PRL to 60657 and drain battery to 0% and recharge and should be fine

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  3. #22

    Join Date
    Jun 2009
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    here's a solution from Palm direct from a chat we had:

    9:02 PM Steve: PLease run interactive test on device while charging the device.
    9:02 PM Steve: Open the Launcher and tap Device Info.
    9:02 PM Steve: Tap More Info.
    9:03 PM Steve: Tap on top left corner of the device screen.
    9:03 PM Steve: Open the application menu and tap Interactive Tests.
    9:03 PM Steve: Select the test to run.
    9:03 PM Steve: Once the test is done, please restart the device and then you can charge the battery for 2 hours and that will solve the issue.
    9:04 PM Steve: Press and hold Power and slide the Ringer switch three times to restart the phone. The phone may take a few minutes to restart.
    9:09 PM me: so what you are saying is by running the tests and then restarting the phone it will be fine?
    9:09 PM me: how does running a test help? recalibration?
    9:10 PM Steve: That should work fine as many of our customers solved the issue.

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