Disappearing Emails

[bartimole]

Update on the below:

As soon as I turned on my computer and downloaded the emails on my desktop the mail in my pre inbox disappeared.

Originally Posted by bartimole

One suggestion: I turned notification off and my emails seem to be staying right now. I will see if they stay in the box.

My current settings:

Smart Folders: Both switches on

Notification: off
Play sound: on
Show Email: 7 days
Get mail: as items arrive

Mail type: IMAP
Default port, encryption, etc. for incoming and outgoing servers.

[bartimole]

I wish I knew exactly what I did, but I reset my email account at work on my desktop and it is now working perfectly. The only suggestion I can make is to do that, and maybe the imap folders will start working.

Thanks for everyone's suggestions.

[ATLThom]

Glad to hear it worked out for you.

I'm still unable to get it to work.

[chocvanilla]

I am also having the same issue. Right now I have 82 messages in my inbox, but can't retrieve any of them. I took my phone to the Sprint store last week, the tech worked on my pre for over an hour. Left the store nothing in my inbox, that night more Houdini emails. My husband and my phones are on the same exact setting and yet only my phones keep getting these Houdini emails. I am beginning to think that it may be a defect in the phone. I am going back to the Sprint store and see if they can do anything about it again today!

[ATLThom]

Please keep me posted. I'm getting awfully tired of "Houdini" emails (good name).

[pixielee]

Ive noticed the emails i am not getting in my "inbox" are ones that i have marked to go into a specific folder -- if i go to that folder on my phone, the messages magically appear in THAT folder - still never in the inbox, and that folder does not indicate there is mail in it

[chocvanilla]

I am ready to throw this phone out the window. I just left Sprint after spending over an hour there. The manager finally gave up and said he gave me a soft reset, fine inbox is empty. But I come home to sync all my information off my computer and low and behold I can't do it for the life of me. As I can recall when I first bought the phone on launch day I just plugged it up to the computer and all my contacts and info loaded on my phone. Now when I plug up the usb and try to sync media something comes up for Iphone. Keep in mind I am electronically illiterate, but I do remember coming home and bam everything loaded up. Please help, before I kill this phone.

[chocvanilla]

Well my fb contacts are back on my phone, now I have 3 Houdini emails in my inbox. I don't know what to do now. My husband put my email account on his pre and did not experience the same problem as me he thinks it is in the phone. I will wait until there are at least 10 Houdini emails then it is off to the Sprint store again!

[smgpre]

For the 1st time, I saw this happen to me. It was an email in my hotmail account...saw it, read it, went to 'reply', then it disappeared. So I checked in the trash folder on the Pre and low & behold, there it was. Then I click to "move it to folder" and select "inbox" but it won't budge. Just stays in the trash. Anybody have that problem with being unable to move an email out of their trash and back into the inbox?

[pixielee]

ooook so now not only has my "labeled" mail done this disappearing thing .. but now i am not even getting alerts when i get mail thats labeled and moved automatically to a folder -

something is very wrong with email !