RELEASE DATE from Sprint Customer Service April 15th or 16th - Page 3

Feznando · 04-05-2009, 10:15 PM

Originally Posted by mrs_gekko

I spoke to 3 Sprint Reps last night and they told me they didn't have any info on a release date or pricing info.
I actually terminated my service with AT&T ( early) to go back to Sprint for this phone. I signed back up with my Lotus so when the pre is released I will be able to get it for the new service price ( so the reps told me)

I am so excited about this phone

Make sure you go back to the store and tell the rep you spoke with to have it notated in the account... that way it wont be a she said he said situation

mrs_gekko · 04-05-2009, 10:20 PM

Oh I will believe me..I've lost it with several of their reps.

As far as service, call quality and features Sprint is the best for me unfortunately their actual customer service lacks, well when you call anyway.
I prefer to deal with folks at the store.

Lynx · 04-06-2009, 01:06 PM

I just called again myself and they told me the standard answer... "before June 30"- for some reason I was connected to Tier 2 CSR manager and I trust his remarks... he said he was looking forward to the release as well and he has never seen such a tight lipped highly controlled Hype machine...

If anyone calls Sprint or goes into the store and a CSR tells them the date of the release, I suggest calling back and reconfirming or getting the name of the district manager or store manager that you heard it from and confirm with them...

Also get the name and CSR's number incase upper management want to know. I don’t like rumors... Please try and confirm before we bring a date to the forum

themirthfulswami · 04-06-2009, 01:19 PM

I agree, spreading bogus rumors won't make anything any better. But, I will say, I'm very optimistic that we won't have to wait until June now that I see that Sprint is already putting the Pre in official ads. Working in a corporate environment, I know my company doesn't start advertising something until it's pretty close to being available. Last thing they'd wanna do is get people hyped up by showing it off and then tell them they can't have it for 3 more months... then again, maybe Sprint is that boneheaded.. who knows LOL

Feznando · 04-06-2009, 02:16 PM

Hey Lynx,

I don’t think anyone here is spreading rumors, I hope. I think everyone is super excited

I totally agree to not take their information as factual until we have something that is concrete... When I called it was funny to hear it was pushed back and then told maybe within a month...

What I find most interesting in all of this so call April release is that their Tier 1 CSR's have some information on release date, whether is factual or not, and when you get to the higher level is the same statement as Palm. One of the things with a Multi level CSR system that sucks is that all the relevant information is not disseminated uniformly. SO you get people who tell you one thing and others don't know anything. I think is cool people are calling and getting different dates or information. It at least makes for some discussion and speculation... I was getting tired of looking at the same videos and info (that is so not true...lol).

Vazguard · 04-06-2009, 09:13 PM

It's possible that the reason we don't have a concrete date yet is because Palm doesn't want to put a final release date on an unfinished product. While "the first half of 2009" is a pretty general guideline, setting a date puts pressure on the developers, which might cause them to cut corners and half-ass things on the phone, lowering the overall value. And you know as do I that a half-assed Pre would kill us as well as Palm.

So take your time Palm, but don't keep us waiting too long!

janna890 · 04-07-2009, 12:28 PM

I agree that we will probably not have to wait until June but I can't imagine it will be April 15th. My guess for the contest was April 30th but I think that is just wishful thinking.

ronnybryant · 04-07-2009, 04:05 PM

Or perhaps this is an attempt by a person (or persons) to get Sprint to set the record straight? If the internet can be used for good, why not for bad? Why not pigeon-hole a company (i.e. Sprint) into a tight spot where they have no other choice but to announce the REAL price (in an effort to protect themselves from the outcry) and a real date?

Don't fall for it Sprint - release the date on YOUR timetable!!!

ronny b.

RoyFripple · 04-07-2009, 04:34 PM

Just thought I'd point out that we have a celebrity in our midst. Inittowinit's post has been referenced in some stories:

http://www.tomsguide.com/us/Palm-Pre...news-3759.html

There was another website too, but I can't find it now. Anyway, congrats. ;)

Vazguard · 04-09-2009, 12:46 AM

Originally Posted by RoyFripple

Just thought I'd point out that we have a celebrity in our midst. Inittowinit's post has been referenced in some stories:

http://www.tomsguide.com/us/Palm-Pre...news-3759.html

There was another website too, but I can't find it now. Anyway, congrats. ;)

Funny this site was labeled as ET and not EPre. Eh, whatevs.