RELEASE DATE from Sprint Customer Service April 15th or 16th - Page 4

TonyRad · 04-09-2009, 07:46 AM

Originally Posted by RoyFripple

Just thought I'd point out that we have a celebrity in our midst. Inittowinit's post has been referenced in some stories:

http://www.tomsguide.com/us/Palm-Pre...news-3759.html

There was another website too, but I can't find it now. Anyway, congrats. ;)

I think I saw a few mentions of his post in some tweets too.

Lynx · 04-09-2009, 10:44 AM

Originally Posted by Feznando

Hey Lynx,
I don’t think anyone here is spreading rumors, I hope. I think everyone is super excited I totally agree to not take their information as factual until we have something that is concrete... When I called it was funny to hear it was pushed back and then told maybe within a month...

I am just Skeptical that’s all... I want the phone out yesterday, but I also believe in some evidence as well

I want to ask inittowinit if he tried calling sprint back since last Saturday?
Did you get any similar responses?

sweat · 04-09-2009, 10:59 PM

I've worked for publicly traded companies before (I work for a privately held firm now) and I've seen posts from many people who just don't have a clue.

If the Pre were the best thing since sliced bread, wouldn't Palm have the phone in the media's hands for reviews prior to release. I can tell you from working on product launches that you start building the hype in a huge manner BEFORE launch.

The average cell phone buyer doesn't have a clue what the Pre is. Sprint and Palm will have the propaganda machine running at full steam before the phone hits the shelves.

That has yet to happen, which means no Pre next week.

gmgates7 · 04-10-2009, 05:51 AM

I talked with my rep at the Sprint store yesterday. He said delegates have been chosen but they don't have the Pre to the delegates yet.

He also said they have not been trained on the Pre yet nor do they have training dates announced yet.

He said look for it next month. This guy has sold me many phones and I trust him. He told me he would call me as he knows when it will be available, even if he doesn't have it to sell to me yet.

I really wish it would come out next week but I am doubtful. I just want it to work correctly when it gets here even if this means waiting until June.

themirthfulswami · 04-10-2009, 07:04 AM

He said look for it next month. This guy has sold me many phones and I trust him. He told me he would call me as he knows when it will be available, even if he doesn't have it to sell to me yet.

May sounds very plausible to me. Since the Pre has been showing up in newspapers/magazines and a commercial, it seems logical that we'll probably see a mid to late May release. That's barring any unforeseen issues

.plaid · 04-10-2009, 07:06 AM

Originally Posted by RoyFripple

Just thought I'd point out that we have a celebrity in our midst.

It should be noted the post that started this maelstrom was his first and, so far, only contribution to the forums. I'm not saying that postcount = credibility, but it makes using him as a source all the more sketchy.

Best,
.

comets8518 · 04-10-2009, 09:53 AM

I can't believe how many news articles were written quoting the start of this article. Most CSR that aren't geeky and obsessive compulsively checking the news are going to know the real release date after any of us.
Every time I see a "tax day release" email my heart grows only to be immediately crushed when I open it and read a user on a forum predicts tax day.

sweat · 04-10-2009, 12:04 PM

Originally Posted by gmgates7

He also said they have not been trained on the Pre yet nor do they have training dates announced yet.

Training???? LOL. What are they going to tell the reps, how to turn on the phone and program it for a specific number??

Sorry for the sarcasm, I know you are trying to be sincere and helpful with your post and the frustration is certainly not directed at you. My experience with Sprint is that their knowledge of Smartphones has been very, very limited.

It did not take me much time to figure out more about Windows Mobile than the overwhelming majority of Sprint reps ever knew.

We'll see how good your reps' info is. Could be accurate.

bear628 · 04-10-2009, 12:39 PM

I'm pretty sure any comments from customer service reps about a specific date are not going to be accurate. I can't imagine any company allowing the reps to give out a real date w/o a more formal announcement from Sprint or Palm first.

I'm also assuming you have all signed up for the email from either Palm or Sprint to "tell me when it's available"... I'll believe it when I get that email or see an ad w/an actual date on it. Otherwise, no sense in believing any other dates that get thrown out there... it just gets everyone all excited only to be let down again b/c we still have to wait.

That being said, I think the release date is getting close and if Palm is smart, they'll give themselves at least a month's head start before the new iPhone is released at the end of June.