FORBES:Sprint's Palm Pre 'War Room' AT LAUNCH Sprint's Palm Pre 'War Room' AT LAUNCH 1.-For the phone's launch, the carrier plans to create "situation rooms" to troubleshoot problems. 2.-Extra employees will be on hand to manage crowds, The additional help will stick around for two months 3.-Both companies are also establishing "situation rooms" to quickly address problems that might arise during launch, particularly tech support issues. If store representatives don't know the answer to a question, they can consult people in the "war rooms" via live chat. 4.-Sprint says a successful launch centers on three factors: a great store experience, solid network and worry-free service plans. 5.-Pre buyers will get one-on-one consultations with Sprint salespeople as part of the company's "Ready Now" program. 6.- • PALM • $12.19 + 6.37% http://www.forbes.com/2009/05/29/pre-palm-sprint-technology-wireless-pre.html
